Privacy and Security Policies
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This Privacy and Security Statement ("Privacy Statement")
applies to information collected by PHX LIGHTING SHOP,("
PHXLIGHTING.COM," "we," or "us").PHXLIGHTINGSHOP.com
is committed to protecting the privacy of its customers ("Customers,"
or "you"). We have created the following Privacy Statement to give
you an overview of the type of information we collect, how the information is
used and how the information is safeguarded.
Information is collected from Customers by PHXLIGHTINGSHOP.com through the
use of the PHXLIGHTINGSHOP.COM Web site. This Privacy Statement applies only to
information collected by PHXLIGHTING.COM. By visiting the PHXLIGHTING.COM Web
site, you consent to the practices described in this Privacy Statement.
A. WHAT INFORMATION IS COLLECTED?
In order to provide you with products of interest to you and to
continually improve your shopping experience on PHXLIGHTINGSHOP.com, we collect
information about our Customers in a variety of ways. In some cases, PHXLIGHTINGSHOP.COM
asks Customers directly for information in order for them to purchase products
or use our services, and, in other cases, information is collected
automatically as Customers are using the PHXLIGHTING.COM Web site. You may
choose not to provide certain information, but then you may not be able to
purchase products or take advantage of the features we offer.PHXLIGHTINGSHOP.COM
is the sole owner of information collected on the PHXLIGHTING.COM Web site. The
following is a summary of the kinds of information PHXLIGHTINGSHOP.COM
collects:
1. Active Collection.
PHXLIGHTING.COM collects certain information either voluntarily or as required
in order to register with PHXLIGHTING.COM or use certain PHXLIGHTINGSHOP.COM
services or features. This type of information includes:
Order form. Contact information, such as name, mailing address, e-mail
address and phone number.
Shipping or transaction information, such as billing address and financial
information (credit card number and expiration date) if you choose to purchase
products offered for sale on the PHXLIGHTINGSHOP.COM Web site. If we have
trouble processing an order, the information is used to contact the Customer.
Demographic information such as zip code.
Information you enter in forms and optional surveys or contests, such as
name and e-mail address.
Information provided in connection with discussions on bulletin boards, in
chat rooms, and in messaging or other interactive services.
Information provided in e-mail requests and communications.
Information from other sources. In order to personalize our service by
providing better product recommendations or special offers we may think will
interest you, we may receive information about you from other sources and add
it to our account information. We also sometimes receive updated delivery and
address information from our shippers or other sources so that we can correct
our records and deliver your next purchase or communication more easily. In
addition, we may acquire customer names, e-mail addresses and mailing addresses
for select mailings from third parties.
2. Passive Collection
Some information is collected automatically while you are using the PHXLIGHTING.COM
Web site. It is important to note that PHXLIGHTING.COM must store this
information in order to ensure its Customers receive optimal service while
using PHXLIGHTING.COM services. This type of information includes:
a. Log Files: Log files information, such as IP addresses, browser type, domain
names, number of page views, login frequency, page or section accesses. Log
files are used to track member usage and engagement and to gauge the
effectiveness of our different services. We use your IP address to help
diagnose problems with our server and to administer the PHXLIGHTING.COM Web
site.
b. Cookies: PHXLIGHTINGSHOP.COM uses cookies, which are electronic pieces of
information stored on your computer, to allow us to recognize you when you
return to our site and to provide you with customized services and information.
Although we do not store personal information in cookies, we do tie cookies to
customer member ID, which is then used to pull personal information out of the
database for identification purposes. Cookies are not used to access
information entered on the secure server. This information can be accessed only
when you enter your name and password.
PHXLIGHTING.COM also uses Third Parties to provide services to you on behalf of
L PHXLIGHTING.COM and in doing so they must set cookies on the site. For
example, when you use the Live Chat customer service function on our site, The
Third Party who allows us to bring this service to you sets a cookie so we can
tell what pages of the site you have accessed in order to better respond to
your question. If you reject this cookie, you cannot use Live Chat. Also, we
use a Third Party to provide web analytic services which allows PHXLIGHTINGSHOP.COM
to track website usage statistics and checkout information. Such Third Party
Cookies are used to:
Store session state information
Authenticate Customers
Help customize content delivery
Provide context-sensitive help
Protect Web site security and login time-outs
For information on how to have your browser disable cookies or provide a
warning before accepting a cookie, please refer to the cookie options in your
browser's Options or Preferences menu.
c. Clear Gifs (Web Beacons/Web Bugs). We employ a software technology called
clear gifs (a.k.a. Web Beacons/Web Bugs), that helps us better manage content
on our site by informing us what content is effective. Clear gifs are tiny
graphics with a unique identifier, similar in function to cookies, and are used
to track the online movements of Web users. The main difference between the two
is that clear gifs are invisible on the page and are much smaller, about the
size of the period at the end of this sentence. Clear gifs are tied to
Customers' personally identifiable information. We use clear gifs in our
HTML-based e-mails to let us know which e-mails the recipients have opened.
This allows us to gauge the effectiveness of certain communications and the
effectiveness of our marketing campaigns.
Also, clear gifs, which may be set by a third party, are used on pages to track
sales, which may result from our Internet advertising campaigns and banner
advertisements appearing on other web sites. In order to track the
effectiveness of our marketing campaigns, aggregate data pertaining to the
dollar amount spent, items purchased, and campaign the customer responded to,
is sent to third party servers for the purpose of tracking which sales resulted
from specific advertising campaigns and to track conversion sales coming from
banner advertisements. No individually identifiable data is sent to third party
servers, only data that reflects that a sale occurred. If Customers would like
to opt-out of these e-mails, they should see the Opt-out section.
B. HOW DOES PHXLIGHTINGSHOP.COM USE THE INFORMATION COLLECTED?
PHXLIGHTINGSHOP.com endeavors to strictly adhere to state, local and federal
laws regarding the preservation and archiving of information collected. In
addition to the uses described elsewhere in this Privacy Statement, PHXLIGHTINGSHOP.COM
may use the information you provide in the following ways:
To contact you about our products and services or about your use of our
Web site. For example, Customers will receive a welcome e-mail, e-mail
newsletters, and customized content, and they may receive an update when PHXLIGHTING.COM
has new product features or enhancements or other news to relay to our
Customers.
For marketing and promotional purposes.
For catalog mailings.
To respond to your comments or requests or to request feedback regarding
our products or services.
For billing purposes, to facilitate transactions and to fill Customer
orders in connection with purchases of products offered by PHXLIGHTING.COM.
For the specific purpose for which the information was provided.
C. HOW DOES PHXLIGHTING.COM COMMUNICATE WITH CUSTOMERS?
PHXLIGHTING.COM would like to communicate with its Customers when we have new
products or services we feel are of special interest to you. Unless you opt-out
of communications from PHXLIGHTING.COM, you will receive the following types of
communications:
Special Offers and Updates. We will send PHXLIGHTING.COM Customers a
welcome e-mail to verify your participation in the PHXLIGHTING.COM products and
services we offer. Established Customers will occasionally receive information
on products, services and special deals or coupons. Out of respect for the
privacy of our Customers, we present the option to not receive these types of
communications. Please see the Choice/Opt-out section.
Customer Service. We communicate with Customers on a regular basis to
provide requested services and in regards to issues relating to their account,
we reply via e-mail or phone, in accordance with the Customer's wishes.
Refer a friend. If a Customer elects to use our referral service for
informing a friend about our site, we ask them for the friend's name and e-mail
address. PHXLIGHTING.COM will automatically send the friend a one-time e-mail
inviting them to visit the site. PHXLIGHTING.COM stores this information for
the sole purpose of sending this e-mail and tracking the success of our
referral program. The friend may contact PHXLIGHTING.COM to request the removal
of this information from our database by sending an e-mail requesting removal
to PHXLIGHTINGSHOP@GMAI.COM, or by calling Customer Service at 347-809-3365
during regular business hours (Monday through 24hous/7days.
D. WHAT INFORMATION IS SHARED WITH THIRD PARTIES?
Information about our customers is an important part of our business. PHXLIGHTING.COM
discloses information you provide to us as described below.
Third party intermediaries. We will share your information with
independent contractors, service providers and consultants who assist us in our
business or in providing Customers with goods or services. Such service
providers may include, without limitation, product suppliers in order to
fulfill orders, credit card processing and shipping companies. However we will
only share such personally identifiable information, as we deem necessary for
them to carry out their obligations to PHXLIGHTING.COM. Third parties are
obligated to only use and/or disclose your personally identifiable information
for the purpose for which PHXLIGHTING.COM disclosed the information to them,
and no other purpose.
We also share aggregated demographic information with independent
contractors, service providers, consultants, advertisers and other partners.
This is not linked to any personal information that can identify any individual
person.
PHXLIGHTING.COM investors receive reports on number of Customers, items
purchased, page views, logins, etc. They do not receive any personally
identifiable information.
Business transitions. In the event that PHXLIGHTING.COM goes through a
business transition, such as a merger, being acquired by another company, or
selling a portion of its assets, Customers' personal information generally is
one of the transferred business assets. For more information, see our
Notification of Changes section below.
PHXLIGHTING.COM will also disclose personal information it has collected
if necessary to fulfill our service obligations or if we are required to do so
by law or if in our good faith judgment, such action is reasonably necessary to
comply with a current judicial proceeding, a court order or legal process
served on our Web site, to respond to any claims, or protect the rights of
s.com and its Customers and the public. Nondisclosure Agreements are in
place with contractors and third parties having access to sensitive data. Access
to sensitive data such as customer financial information and individually
identifiable information is revoked in a timely manner for employees who change
function or resign.
Information with your consent. Other than as described above, you will
receive notice when information about you may go to third parties, and you will
have an opportunity to choose not to share the information.
E. SECURITY
The following outlines different types of security procedures PHXLIGHTING.COM
has in place to protect the loss, misuse or alteration of the information
collected.
1. Identification and Authentication
Access to the data is assigned to specific individuals in order to maintain
strict control over access. We do not grant general access to data within PHXLIGHTING.COM
and, except as set forth in this Privacy Statement, access to data is not
granted to parties outside PHXLIGHTING.COM. We also verify the identity of the
persons accessing the data by using a login name and password. Passwords are
required to be six characters and include a non-alphabetic character. In
addition, login session times-out after a period of time to prevent
unauthorized use.
2. Authorization and Access Control
Only authorized personnel have access to restricted data. Access to sensitive
data such as customer financial information and individually identifiable
health information is revoked in a timely manner for employees who change
function or resign. Nondisclosure Agreements are in place with contractors and
third parties having access to sensitive data.
3. Data Confidentiality
PHXLIGHTING.COM uses 128-bit encryption and a security firewall to protect the
confidentiality of customer information.
4. Data Integrity and Retention
We implement full database backups by our certified Database Administrator to
establish data consistency and integrity. We also grant Customers access to
their information in order to verify that the data is still accurate and has
not been modified or corrupted.
Data are stored on contracted third party secure server and backed up. Such
data are stored to the extent required by state, federal and local laws. Their
Web servers are located in a secure and environmentally controlled
room/location. Backups are automated and scheduled using industry-standard net
backup software and backup tapes are continuously stored in a secure location
off-site.
Security capabilities and policy for transmission of
payment card details (i.e. SSL,
data
encrption);
PayDollar is a leading, secure and reliable international payment service provider to banks and online merchants since 2000. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using 256-bit Extended Validation Certificates (EV) SSL transaction encryption. PayDollar supports CVV/CVC check as well as 3-D secure authentication of Visa and MasterCard namely: Verified By VISA, MasterCard SecureCode for added security protection for both customers and merchant.
All employees of PHXLIGHTING.COM are informed of the company's security policies. PHXLIGHTING.COM 's new hires are briefed on security and privacy issues and the security policies are also covered in the employee manual. PHXLIGHTING.COM departments review security measures at regular department meetings.
Security and privacy threats, operational and technical vulnerabilities have been assessed and countermeasures have been taken to reduce these vulnerabilities. New threats are consistently evaluated and measures are taken to prevent them from occurring at PHXLIGHTING.COM. In addition, a security firewall screens access events and non-valid attempts are denied and logged. More stringent countermeasures are being implemented by PHXLIGHTING.COM 's security administrator on a continuous basis.
F. LINKING
PHXLIGHTING.COM may offer links to other Web sites. Please be aware that PHXLIGHTING.COM
is not responsible for the privacy practices of such linked sites, including
sites of our partners. We encourage our Customers to be aware of this when they
leave PHXLIGHTING.COM and to read the privacy statements of each and every Web
site that collects personally identifiable information. This privacy statement
applies solely to information collected by PHXLIGHTING.COM.
G. UNSOLICITED E-MAIL (SPAM)
Your privacy is very important to us. Be assured that, in accordance with this
privacy policy, we do not sell or distribute our customer list to third
parties. You should be aware, however, that unscrupulous marketers can
sometimes "harvest" your e-mail address directly from your computer
or another person's address book or even obtain your e-mail address through
programs that automatically search web pages and e-mail traffic for e-mail
addresses. If you opt out of receiving e-mail advertisements from PHXLIGHTING.COM,
we may share that information with third parties in order to instruct them not
to send advertisements on our behalf to you. If PHXLIGHTING.COM shares opt out
information with a third party, we will direct such third party to use this
information solely for the purpose of eliminating potential recipients from any
e-mails they send out on our behalf.
H. SURVEYS AND CONTESTS
From time to time, our site requests information from Customers via surveys or
contests. Participation in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not to disclose this
information. The requested information typically includes contact information
(such as name and shipping address) and demographic information (zip code) or
your name and e-mail address. Contact information will be used to notify the
winners and award prizes. Anonymous survey information will be used for
purposes of monitoring or improving the use and satisfaction of the PHXLIGHTING.COM
Web site.
I. CHOICE/OPT OUT
PHXLIGHTING.COM gives Customers the ability to opt-out of receiving future
communications from PHXLIGHTING.COM by replying to Unsubscribe in the subject
line via e-mail at phxlightingshop@gmailcom. For example, Customers may wish to
opt-out of having their information used for information directly related to PHXLIGHTING.COM
's products and services.
J. ACCESSING AND CHANGING INFORMATION
To assure that the information collected is accurate and up-to-date, PHXLIGHTING.COM allows Customers to edit and update their
information through the PHXLIGHTING.COM Web site. The PHXLIGHTING.COM Web site allows Customers to access and correct
any inaccuracies in the information submitted online. Customers may also email phxlightingshop@gmail.com
, or by calling Customer Service at 347-809-3365 in 24h/7d.
K. NOTIFICATION OF CHANGES
PHXLIGHTING.COM reserves the right to make changes to the Privacy Statement at
any time. If we plan to make significant changes to any of our privacy policies
or practices with respect to how we use personally identifiable information, we
will post those changes to this Web site 30 days before they take effect. PHXLIGHTING.COM
will post those changes on the PHXLIGHTING.COM Web site so our Customers are
always aware of what information we collect, how we use it, and under what circumstances,
if any, we disclose it. Unless we clearly state otherwise, the changes to our
privacy policy will affect only the information we collect after the effective
date of the change. Please review our Privacy Statement periodically to see
recent changes.
L. ADDRESSING PRIVACY & SECURITY CONCERNS
If you have any questions about this Privacy Statement, the practices or your
dealings with the PHXLIGHTING.COM Web site, or wish to receive a printed
version of this Privacy Statement, please contact us:
Email: phxlightingshop@gmail.com
Copyright © 2014-2017